Frequently Asked Questions

We accept EFT & Snapscan, credit or debit card payments as well as Payflex.

Yes, we prioritize the security of your personal and financial information. We take extensive measures to ensure that your credit card details are protected when you make a purchase on our website.

Depending on stock availability it should take 2-5 working days.

We do not offer international shipping at this time.

Any order under r1000 is r99, and the delivery usually takes 2-5 working days.

You will be sent an email with your tracking details on so you can keep track of your order.

If the item you ordered does not meet your expectations, we will arrange a collection.  If it is in the condition, we sent it out in, a refund will be issued.

You are welcome to communicate on our online email-online@trio-truck.co.za  to arrange a return or exchange.

If the goods are not returned in the same condition they were sent out in, or if the order was received over 30 days ago, no refund will be issued.

You are welcome to contat us ononline@trio-truck.co.zato change or modify the order.  Note – if the courier has already collected it, there might be extra shipping charges incurred.

Yes, all our products are 100% authentic. We source our products directly from legitimate international sports brands, ensuring that you receive genuine and high-quality sports goods. We understand the importance of authenticity in sports equipment, apparel, and accessories, and we take great care to provide our customers with genuine products from trusted brands.

If you subscribe to our mailing list, you will find out about all sales and promotions ahead of time.

We do offer the opportunity for our customers to review our products.

You can contact us ononline@trio-truck.co.zafor any queries you may have.

We have pro shops at 5 sports clubs:

EDGEMEAD TENNIS CLUB - Southdale Rd, Edgemead, Cape Town 7441.

WELGEMOED TENNIS CLUB - 30 Jip De Jager Dr, Welgemoed, Cape Town, 7530.

PAROW TENNIS CLUB - De Grendel Rd, Parow North, Cape Town, 7500.

CONSTANTIA TENNIS CLUB - Sports Ground, 21 Midhurst Way, Constantia Main Rd, Constantia, Cape Town, 7848.

GEORGE TENNIS CLUB - 1963 C. J. Langenhoven Rd, George, 6530.

And a discount outlet:
ACCESS PARK KUILSRIVER - Shop B9 Access Park, Lavender Road, Kuilsriver, 7580

All footwear and sports equipment have a manufacturer guarentee.

You are welcome to contact us ononline@trio-truck.co.za for advice on what you are looking for, we will get one of our experts to contact you.

Absolutely you can do that.

If you subscribe to our mailing list, you will find out about all sales and promotions ahead of time.

You can contact us through our contact page! We will be happy to assist you.